ADCO Diamonds (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party providers)
- Details related to custom jewelry inquiries or purchases
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages viewed and time spent on the site
- Referring website or link
How We Use Your Information
We use the information we collect to:
- Process orders and transactions
- Respond to inquiries and provide customer support
- Communicate about orders, appointments, or services
- Send marketing or promotional emails (you may opt out at any time)
- Improve our website, products, and customer experience
- Comply with legal and regulatory requirements
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site functionality
- Understand how visitors use our site
- Support marketing and analytics efforts
You can choose to disable cookies through your browser settings, though some site features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your information
- Opt out of marketing communications
To make a request, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For all shipping, returns, or support inquiries:
Email: support@adcodiamonds.com
Business Hours: Monday–Friday, 9 AM – 6 PM (Local Time)
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