FAQs

Orders are prepared within 2–5 business days. Once dispatched, delivery typically takes 3–10 business days, depending on your location. You’ll receive tracking details as soon as your order ships.

Yes, we offer worldwide shipping. Delivery times and shipping costs are calculated at checkout. International orders may be subject to local duties or import taxes.

We accept returns and exchanges within 14–30 days of delivery, provided the piece is unworn and returned in its original packaging. Please contact our support team to begin the process.

The following items cannot be returned:
• Custom or personalized pieces
• Final sale items
• Earrings (for hygiene reasons)

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos. We’ll resolve the issue promptly with a replacement or refund.